At Imbali Cups, we respect your privacy and are committed to protecting your personal information. This page explains what data we collect, why we collect it, and how we use it. If anything here feels unclear, you can always contact us at admin@imbali-cup.com.
Who we are
Our website address is https://imbali-cup.com.
We sell menstrual cups and provide educational content to help you make informed choices.
Information We Collect
1. Information you provide directly
This includes:
- Any information you enter into forms on our website
- Your name and email when you subscribe to our newsletter
- Your email when you contact us
- Your shipping and billing details when you place an order
2. Comments
If you leave a comment on our site, we collect:
- The information you enter in the comment form
- Your IP address
- Your browser information (for spam protection)
If you use Gravatar, an anonymized version of your email may be sent to them to check if you have an account. Their privacy policy is here: https://automattic.com/privacy/
After your comment is approved, your profile picture (if any) becomes visible next to your comment.
3. Media
If you upload images, avoid uploading photos with location data (EXIF GPS). Other visitors can download and extract that information.
4. Cookies
We use cookies to make your experience smoother. Examples:
- If you leave a comment, you can choose to save your name and email so you don’t have to re‑enter them next time.
- When you log in, we set cookies to remember your login and display preferences.
- If you edit or publish a post, a temporary cookie stores the post ID you edited.
These cookies do not store sensitive personal data.
5. Embedded content from other websites
Some pages may include content from other websites (like YouTube videos or Instagram posts).
These websites may collect data about you as if you visited them directly.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send you updates or newsletters (only if you subscribe)
- Improve our website and user experience
- Detect and prevent spam or fraud
- Respond to your messages or support requests
We do not sell your data. Ever.
Who We Share Your Data With
We only share your data with trusted services that help us run our website, such as:
- Payment processors
- Shipping providers
- Spam detection tools
- Email newsletter services
If you request a password reset, your IP address will appear in the reset email for security reasons.
How Long We Keep Your Data
- Comments and their metadata are stored indefinitely so we can recognize follow‑up comments.
- If you create an account, we store the information you provide in your profile. You can edit or delete it anytime (except your username).
- Order information is kept as long as required for accounting, legal, or tax purposes.
Your Rights
You can request:
- A copy of the personal data we hold about you
- Correction of inaccurate information
- Order information is kept as long as required for accounting, legal, or tax purposes.
- Deletion of your data (unless we need it for legal reasons)
- To make a request, email us at info@imbali-cup.com.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service
Contact Us
If you have questions about this privacy policy or how we handle your data, reach out anytime:
info@imbali-cup.com