Payment Information

We aim to make checkout simple, secure, and accessible for everyone. Below is a clear overview of how payments work when purchasing an Imbali Cup.


Price

R349 This price includes shipping within South Africa.


Payment Platform

All payments are securely processed through Payfast, one of South Africa’s most trusted online payment gateways.


Accepted Payment Methods

Through Payfast, we accept:

  • Visa
  • Mastercard
  • American Express
  • Debit, credit, and cheque cards
  • Instant EFT
  • SnapScan
  • Zapper
  • Masterpass
  • Apple Pay
  • Samsung Pay

These options give you flexibility and convenience at checkout.


Payment Security

Payfast uses advanced encryption and fraud detection to ensure your payment details remain safe. Your card information is never stored on our website.


Order Confirmation

Once your payment is successful:

  • You will receive an email confirmation of your order.
  • Your order will be processed within 1 business day.
  • You will receive a tracking link once your parcel is dispatched.

Failed or Pending Payments

If your payment fails or remains pending:

  • Try another payment method
  • Ensure your bank app is not blocking the transaction
  • Contact us at info@imbali-cup.com if the issue continues

We’re here to help.


Refunds

Refunds are handled according to our Refund & Returns Policy. Approved refunds are processed back to your original payment method within 3–10 business days.


Need Help?

If you have any questions about payments or checkout, contact us at: info@imbali-cup.com