Welcome to Imbali Menstrual Cups. By using our website and purchasing our products, you agree to the terms and conditions outlined below. Please read them carefully..
1. Introduction
This website is operated by Imbali Cups. Throughout the site, the terms “we”, “us”, and “our” refer to Imbali Cups. By accessing our website or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
2. Online Store Terms
By using this site, you confirm that:
- You are at least 18 years old, or
- You have permission from a parent/guardian to use the site
You may not use our products for any illegal or unauthorized purpose.
3. Product Information
We make every effort to display product details, images, and descriptions accurately. However, colours and details may vary slightly depending on your device.
All prices are listed in South African Rand (ZAR).
4. Orders & Payment
When you place an order on our website, no online payment is processed. Instead:
- You submit your order through the website
- Our team will contact you directly to arrange payment
- Your order will only be confirmed once payment has been completed
We reserve the right to refuse or cancel any order if:
- Payment is not completed
- Fraud is suspected
- Stock is unavailable
If an order is cancelled before payment, no charges will apply.
5. Shipping & Delivery
Delivery times and shipping details are outlined in our Shipping & Delivery Policy.
Once your order is handed to the courier, delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.
6. Returns, Refunds & Exchanges
Once your return is received and inspected, we will notify you of approval or rejection.
Our Refund & Returns Policy explains:
- Which items can be returned
- Timeframes
- Defective product rules
- Our satisfaction guarantee
- Refund processing times
By purchasing from us, you agree to the terms in that policy.
7. Pricing & Availability
Prices may change without notice.
We reserve the right to:
- Modify or discontinue products
- Limit quantities
- Update product information
If a price or product detail is incorrect, we may cancel the order and issue a refund.
8. Intellectual Property
All content on this website — including images, text, logos, and graphics — is the property of Imbali Cups and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
Imbali Cups is not liable for:
- Allergic reactions
- Incorrect usage of the product
- Delays caused by couriers
- Losses resulting from misuse of the website
Our products are intended for personal use only.
10. Privacy
Your personal information is handled according to our Privacy Policy.
11. Governing Law
These Terms & Conditions are governed by the laws of South Africa.
12. Contact Information
For questions about these Terms & Conditions, contact us at: info@imbali-cup.com